Act with Integrity
Tell the truth. Follow regulations. Own up to your mistakes. Do the right thing even when no one's looking.
Think TradeStation First
It's not about you. Don't let your own agenda get in the way of doing what's best for the team. Check your
ego
at the door.
Collaborate
Great ideas can come from anyone. Work together. Break down silos. Approach problems from new angles. Work
with
different people.
Be Transparent
Keep everyone in the loop. Share information; don’t hoard it. Think, “Who else needs to know this?”
Honor Your Commitments
If you say you're going to do something, do it. Simple as that. And if something gets in the
way, communicate.
Get Clear on Expectations
Don't assume. Get on the same page
with everyone at the start. Leave
conversations and meetings
knowing exactly what needs to be
done, when, and by whom.
Deliver Results
Get things done. Effort is important
but it's results that count. That
means you need to follow up, set the
bar high, track your progress, and
hold yourself accountable.
Strive for Better
Be dedicated to continuous
improvement. Find ways to do things
better and faster. Just say no to the status quo.
Listen
It's more than not talking. Be
present. Be curious. Try to
understand where someone's
coming from.
Be a Straight Shooter
Say what you mean. Have the guts
to say the thing that needs saying.
But do it in a helpful way. Address
issues directly with the people who
are involved.
Don't Point Fingers
Instead of throwing someone under
the bus, just fix it. Then figure out
what happened and why. Learn from
mistakes and improve the process.
Own It
Nobody likes excuses. Take personal
responsibility for getting things
done. Find a way. Don't pass the
buck.
Bring Your "A" Game
Passion is contagious. Be
enthusiastic. Show some urgency.
Work every day like it's your first day
on the job.
Make Quality Personal
Do it so well you'd be proud to frame
it. You're not a mediocre person; so
don't do mediocre work.
Deliver Legendary Service
Create “wow” moments. Blow people
away. Be ridiculously helpful.
Simplify everything.
Be a Brand Ambassador
Our reputation is tied to yours.
Represent TradeStation with
distinction. When you and your
actions inspire confidence, everyone
benefits. Be professional in
everything you do.
Never Stop Learning
Invest in yourself. Be on the cutting
edge. Take a class. Go to a
workshop. Ask questions. Get even
better.
Embrace Change
Forget “that's the way it's always
been done.” The rules evolve all the
time. When a situation changes, look
for the opportunities. Change and
growth are good.
Be a Fanatic About Response Time
Faster is better. Reply to people as
soon as you can. Even if it's just to
tell them you're working on it or
where it stands.
Be Organized
Organization helps you get things
done better. Have a game plan. Use
a good system. Know the priorities
and work on them first.
Stay One Step Ahead
Be proactive, not reactive. Take
control of situations to avoid
surprises. There's no point in fixing a
problem that could've been easily
avoided.
Appreciate Each Other
Someone knocks it out of the park?
Thank them. Point out what's right
(not what's wrong). Meaningful
appreciation goes a long way.
Act Like it's Yours
Imagine this was your company. You
might do things differently if it were
your money or your company. Think
like an owner.
Embrace Diversity
The more perspectives we have the
better. We all have something to
learn from one another, regardless of
where we come from. Welcome our
differences. They're a strength.
Be Nice
Be friendly, helpful, considerate and
empathetic. Don't be a jerk.
Have Fun
We want you to enjoy being here. Strive for excellence, but remember to keep it all in perspective. Have a
playful spirit and laugh every day.