Engagement
Honor Your Commitments, Be Transparent and Listen are three of our TradeStation Fundamentals which show our commitment to making TradeStation a great place to work. Among other benefits, an engaged workforce helps us to innovate, reduces employee turnover, and helps us Deliver Results for our customers.
Our employees are the driving force behind our company. They make up our culture and drive our initiatives. Ultimately, their success is our success. Our goal therefore is to provide a work experience that is both challenging and rewarding — an experience that is flexible and meets our team members’ changing needs.
We strive to create a flexible working relationship that lets many employees
choose the manner in which they work — in an office, a hybrid working environment, or fully remote. This has challenged us to find ways to adapt to less in-person interaction.
An important commitment for us is to continue holding quarterly employee meetings, now via webinar, between senior leaders and employees, where we review financial goals, give strategic and product updates, recognize employees and answer
live questions.
We have created a flexible working relationship that allows many employees to choose the manner in which they work — in an office, a hybrid working environment, or fully remote. With in-person interactions now less frequent we have committed to continue holding quarterly employee meetings via webinar between senior leaders and employees where we review financial goals, give strategic and product updates, recognize employees, and answer live questions.
We are also exploring the option to hold focus groups led by external facilitators, as this may encourage more employees to engage and talk about how they are feeling, rather than the more traditional practice of always having to engage with one’s manager.
Training & Development
Never Stop Learning: Training is an essential part of engaging our employees and, in our view, leads to a more cohesive culture. Cultivating talent and promoting from within our organization are priorities for TradeStation, evidenced by our high employee retention level compared to industry trends. This includes maintaining an ongoing focus on leadership development. We do this through various training programs that range from personal health and stress management to collaboration strategies and forward-focused initiatives. These sessions help align our leadership with strategic goals, while developing our leaders and fostering better communication.
We also have an Employee Education Program that consists of three pillars:
Business Operations – including Business Operating Systems, Operating Procedures and Company and Industry Understanding;
Platform Training – Getting started with TradeStation, our Products and Services and featured trading tools; and
- Markets and Trading – fundamentals of each asset class, and understanding client behavior and how our clients interact with each of our markets/products.
Our fundamental of Embrace Change embodies our spirit of innovation twoard products and services as well as our employees as
we define new ways of working.
Michael Fisch
Chief Technology Officer
Many business units also have unique training paths for their teams with courses on both technical and soft skills that often go above and beyond what is required for the position. For example, many members of our Client Service team maintain securities and commodity industry licenses such as the series 3, 7, SIE and 63 to enhance their knowledge and responsibility in our highly regulated environment.
Employees also receive regular compliance, anti-money laundering and identity theft prevention training that is appropriate for their roles, as well as on topics such as IT and cyber security/data privacy.
We Appreciate Each Other through Our RAVE and Thanks! programs which recognize employees for outstanding performance via our employee intranet and through quarterly townhall meetings. In an effort to encourage employees to recognize outstanding performance, we have revised the process for rewarding employees, making it easier and more accessible on the web. Overall, we have seen an increase in participation in our employee rewards programs, fostering a culture of engagement and employee recognition when a fellow colleague is performing at a high level on a consistent basis, or just has done something special, or “above and beyond,” that should be called out.
Our fundamental of Embrace Change embodies our spirit of innovation toward products and services as well as our employees as we define new ways of working
Jessica Pione
Chief People Officer
Wellbeing
Fostering employee wellbeing benefits both employees and TradeStation as a company. Through wellbeing initiatives we can help alleviate stress, advocate for healthier lifestyles, and create an overall more positive work environment where our employees can thrive. We see good health and wellbeing as fundamental enablers of employee engagement and better performance.
At TradeStation, we are constantly evolving in our ways, working with employees as well as third parties to promote employee health and wellbeing. Regardless of seniority level, all employees are enrolled in our wellbeing initiatives, from flu shots to benefits associated with family care time-off, gym memberships, and workshops to help educate employees on the importance of health and wellbeing. We will continue to promote employee health and wellbeing through proactive engagement with employees and third parties, incorporating feedback into new and evolving initiatives.
Next: Discover how we give back to our community